Privacy Policy

Effective Date: April 4, 2026
Business: Zavitz Property Maintenance

This Privacy Policy describes how Zavitz Property Maintenance (“we,” “us,” or “our”) collects, uses, shares, and protects information you provide through our website, booking forms, and SMS messaging programs. This policy applies to all Pages, Posts, and Custom Post Types published on this website.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and mailing address submitted through website forms, booking systems, or other intake channels.
• SMS Opt-In Data: Mobile phone number and explicit consent records when you choose to receive text messages from us.
• Service Details: Appointment information, service history, and communications related to services provided.
• Usage Data: IP address, browser type, pages visited, and referring URLs collected automatically when you use our website.
• Payment Information: Processed securely through third-party payment processors; we do not store full card details.

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage appointments and service requests.
• Send SMS text messages that you have explicitly opted in to receive, including appointment reminders, service updates, and follow-up communications.
• Respond to inquiries and provide customer support.
• Improve our website, services, and communications.
• Comply with applicable legal obligations.

3. SMS & Text Messaging Privacy (A2P 10DLC)

Specifically, regarding SMS messaging:

• Your mobile phone number and SMS opt-in consent are collected solely to send the messages you have explicitly requested.
• SMS opt-in data is never sold, rented, traded, or shared with any third party for marketing or promotional purposes.
• We may share your information with subcontractors (such as our messaging platform, SitePilot) solely for the purpose of delivering messages on our behalf. These processors are bound by confidentiality obligations and are not permitted to use your data for their own marketing.
• We maintain detailed records of all SMS opt-in consents, including timestamp, submission method, and opt-in source, as required by CTIA guidelines and applicable law.

Opt-Out from SMS

You may opt out of SMS communications at any time by replying to any message with:

STOP  |  CANCEL  |  END  |  QUIT  |  UNSUBSCRIBE

You will receive one final confirmation message. No further SMS messages will be sent unless you re-subscribe. For help, reply HELP or contact us directly at or .

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We share information with SitePilot and analytics providers solely to deliver our services. These providers are contractually prohibited from using your data for any other purpose.
• Legal Compliance: We may disclose information when required by law, court order, or to protect the rights, property, or safety of our business, clients, or the public.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

We do not and will not share SMS opt-in/opt-out data with any third parties under any circumstances.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take steps to protect your own data, such as using strong passwords and keeping your contact information up to date.

6. Data Retention

We retain your personal information for as long as necessary to provide our services. After this period, personal data is securely deleted or anonymized. SMS consent records are retained for a minimum of 4 years to comply with TCPA recordkeeping requirements.

7. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it from our records.

8. Your Privacy Rights

Depending on your location (including rights for California residents under CCPA/CPRA), you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal information, subject to legal retention obligations.
• Opt-Out of SMS: Withdraw SMS consent at any time by replying STOP to any message.
• Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, contact us at . We will respond within a reasonable timeframe in accordance with applicable law.

9. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyze site traffic, and measure the effectiveness of our services. You may control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Ontario, Canada. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable law. The Effective Date at the top of this page will be updated accordingly. Continued use of our services following any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

13. Contact Us

For questions, data requests, or privacy concerns, please contact:

• Business: Zavitz Property Maintenance
• Address: 1442 Exmouth St, Sarnia, Ontario, Canada
• Email:
• Phone: